Shipping policy
Infantine Shop is committed to excellence, and the full satisfaction of our customers.
We proudly offer shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.
Total Delivery Time = Processing Time + Shipping Time
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
Order Cutoff Time : 6 GMT (London)
Processing
The processing time begins from the date you placed your order. It usually takes 1-3 business days to process your order. Once we've processed it, we can then ship it.
SHIPPING & HANDLING
We are currently shipping in the UK, US, Canada, Australia.
|
Country/Region |
Shipping Method |
Delivery Charge |
Shipping Time |
|
United Kingdom |
Standard Shipping |
Free |
7-10 Business Days |
|
United States |
Standard Shipping |
Free |
15-20 Business Days |
|
Canada |
Standard Shipping |
Free |
20-25 Business Days |
|
Australia |
Standard Shipping |
Free |
20-25 Business Days |
WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
Infantine Shop is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.
RETURN REQUEST DAYS
Infantine Shop allows you to return its item (s) within a period of 30 days from received order. Kindly be advised that the item (s) should be returned unopened and unused.
IMPORT DUTY AND TAXES
All taxes are included in the price shown at the product page.
ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
CONTACT INFORMATION
Infantine Shop
Address: 2 Frederick Street, Kings Cross, London WC1X 0ND, UK
Email: support@infantineshop.com
Call Us :+44 7476 453 550